so i went to KMART and bought Monster's Ball - SOOO excited about it because i really feel like watching a drama right now...
anyhoo, so i went home and put in it in the DVD player and it wouldnt work, so i tried my computer as well and it wouldnt work...so i gave up. I mean, what more could i do?
so i took it back today and asked if there was another one to exchange and the bitch at the DVD counter was all "NO."
i mean, seriously, couldn't she even make up some lie about shipping? or like stock might come in soon? or couldn't she just take two seconds out of her just standing there and go out the back and just PRETEND to look for something.
half the job is making the customer happy!!!!
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2 comments:
they should have given you the refund. they're just being nasty. it's within your right to get a refund on a product that doesn't work!
maybe you can go back and escalate the complaint until you do get a refund? that always used to work at DJs, even with the most unreasonable demands!
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